Our company, which has been providing software development services to public institutions and private firms since 2009, entered the call center sector in 2011 by developing its own "Call Center Management System" software.
From this date on, AlbinaSoft has grown rapidly in the call center sector, signing business agreements with leading institutions and organizations and becoming a spokesperson in the sector.
Thanks to the shared business model, you can have a 24/7 active call center and reduce your costs by 80%.
We are the only company that has the experience of the Chambers of Commerce and Industry Communication Center in Turkey.
The STKSis project increases the collection rates of institutions that receive recurring payments, such as Association / Foundation / Site Management, by at least 65%.
If you have a creative idea, why wait any longer to bring it to life?
Let your children discover their career trends for themselves through the educational videos.
Turkey's Largest RSVP Services Call Center with an annual average of 1.3 Million RSVP and 5000 Event Organizations
The AlbinaSoft Call Center service is being developed by our company's AR-GE unit to best respond to the needs and minimize the error rate, and is provided by specially trained call center staff.
As Albinasoft A.S., we are the only Chambers of Commerce Communications Centre company in Turkey. We are actively serving a number of trade chambers, including the Union of Chambers and Commodity Exchanges of Turkey, the İstanbul, Ankara, İzmir, Adana, Gaziantep, Antalya, Adana Chamber of Commerces, Mersin Chamber of Commerce and Industries.
Our satellites launched and managed by TURKSAT are used in many areas such as television broadcasting, route determination of our warplanes, internet transportation to remote villages where physical internet cannot reach, travel route security of statesmen, and communication in the disaster area via satellite in case of disaster. Albinasoft team undertook the Satellite Services Communication Center project in order to meet the unexpected disruptions in the required communication or to meet the instantaneous demands of the users. With the software and integrations developed within this scope, the Satellite Services Communication Center continues on a 24/7 basis.
Faculty of Children is a professional experience platform with gamified videos for children aged 6 and over. On this platform, your children can experience their dream job and discover themselves.
The system reports the status of your children, allows you to follow their development and interest, and gives you tasks that you will have fun together.
With our system that enables integration with all banks in Turkey, institutions and organizations can receive online payments on their behalf through their web pages.
You can receive payments with the link sent via SMS and WhatsApp, and manage, analyze and report all your accrual and collection processes online.
As the Eksiksiz Organizations family, we organize more than 5000 weddings or invitations per year. We continue to improve our target organization number and service scope every year.
Thanks to the fact that we are the only Turkish RSVP company with an official solution partnership with Facebook, we can distribute 3000 invitations within 45 seconds to all guests and learn about their participation status with WhatsApp integration.
Turkey became a party to the TIR Convention, which was created in order to facilitate the international transportation of goods by road, in 1966, and since the same date, TOBB has undertaken the task of issuing TIR Carnets as a "guarantor institution". ATA Carnets, on the other hand, are the name given to the customs documents that allow the temporary import and export of goods between the parties, without the need for any other document, within the scope of the International Temporary Import Agreement and its Annexes.
International transport companies are required to have these documents. In order for them to receive these documents, the process, which starts with their application to the chamber of commerce they are affiliated with, must be approved by the Ministry of Commerce at the final stage. In this process, it is necessary to contact many institutions and ministries, as well as many national and international institutions and organizations, starting from the chambers of commerce they are affiliated with.
Thanks to these automation systems we have designed, companies that want to receive TIR and ATA carnets can handle all their transactions using only these systems. The mentioned system works in integration with seven ministries in order to issue the necessary documents.
In this way, the workload of both the aforementioned institutions and companies engaged in international trade is greatly reduced, and at the same time, the margin of error is noticeably reduced.
To review the projects;
https://tobbtir.tobb.org.tr/
https://atak.tobb.org.tr/
The main automation of SANJET A.S., which is responsible for the geothermal heating of Afyonkarahisar Sandıklı region, was commissioned. Within the scope of the project, subscription transactions, pre-accounting and accounting integration, customer relationship management, legal module and many more modules were developed.
The ERP System (the main automation system that meets all the needs of the institution, including accounting) belonging to AFJET company, which provides the heating of Afyonkarahisar province, was developed by our company and its infrastructure is still managed by our company.
To review the projects;
https://www.sanjet.com.tr/
https://www.afjet.com.tr/
TOBB Takograf
T.O.B.B Umem
T.O.B.B Sigortacılık
T.O.B.B GS1
TOBB Güven Damgası
T.O.B.B Meybem
TOBB TIR Karnesi
Ticaret Bakanlığı
Yüksek Seçim Kurulu
TURKSAT
Türkiye Ürün İhtisas Borsası
Ankara Ticaret Odası