The AlbinaSoft Call Center service is being developed by our company's AR-GE unit to best respond to the needs and minimize the error rate, and is provided by specially trained call center staff.

In order to show that our quality perception is not only in words but also in practice, we have proven ourselves with ISO 9001, ISO 270001, ISO 10002 and ISO 18295:1 certificates, which are available in few companies in the sector. We continue our work based on success, quality and customer satisfaction.

AlbinaSoft Call Center, which serves many areas of public institutions and private sector all over Turkey from Istanbul to Iğdır, from Sinop to Adana, has a strong customer portfolio with the work it has done.

While our software used within the AlbinaSoft Call Center continues to be developed regularly by the R&D unit; The Call Center Continuing Education System conducts trainings and exemplification studies in order for the personnel to provide better quality service.

The Quality Control Group performs the Call Center audit on a daily basis and reports it to the Call Center Quality Control Unit. Thanks to this business process, we reduce error rates day by day and analyze data to improve company services.

We can be your promotional office, reception center, sales channel, your support, complaint or even road support line, parental notification center, or appointment tracking line, or even order line. We're the 24/7 support you need while you're sleeping comfortably. We're not just a call center, we're a part of every channel you need and a solution partner.